Absolute Digital ("we," "us," or "our") operates the website at absolutedigital.media and provides missed call text-back and AI automation services to local businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.
We collect information you provide directly to us, including:
— Name, business name, email address, and phone number when you contact us, request information, or sign up for our service.
— Payment information processed through our third-party payment processor. We do not store full payment card details on our servers.
— Communications you send to us, including SMS messages, emails, and support requests.
— Business information you share with us during onboarding and service delivery.
We also collect limited information automatically when you visit our website, such as your IP address, browser type, device type, and pages viewed, through standard web analytics.
We use the information we collect to:
— Provide, operate, maintain, and improve our services.
— Process payments and send service-related communications.
— Respond to your inquiries and provide customer support.
— Send you updates about our services, when you have consented to receive them.
— Comply with legal obligations and enforce our agreements.
If you opt in to receive SMS messages from Absolute Digital, you will receive messages related to our services, including onboarding, account notifications, appointment confirmations, and occasional updates. Message and data rates may apply. Message frequency varies.
You can opt out of SMS messages at any time by replying STOP to any message we send you. You can reply HELP for assistance, or contact us at matthew@absolutedigital.media.
We do not share or sell SMS opt-in data or phone numbers with third parties or affiliates for marketing purposes. Consent to receive SMS messages is not a condition of any purchase.
We do not sell your personal information. We may share information with:
— Service providers who help us operate our business, including payment processors, hosting providers, and CRM tools. These providers are bound by confidentiality obligations and only use your information to perform services for us.
— Authorities when required by law, subpoena, or court order, or to protect our rights, property, or safety.
— A successor entity in the event of a merger, acquisition, reorganization, or sale of assets.
We retain your information for as long as needed to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your personal information by contacting us at matthew@absolutedigital.media.
You have the right to access, correct, or request deletion of personal information we hold about you. Depending on where you live, you may have additional rights under applicable data protection laws. To exercise any of these rights, contact us at matthew@absolutedigital.media.
We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted to or stored by us.
Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us so we can delete it.
Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above. Material changes will be communicated through our website or directly to you where appropriate.
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Absolute Digital
Charlotte, NC
matthew@absolutedigital.media