These Terms of Service ("Terms") govern your access to and use of the website and services provided by Absolute Digital ("we," "us," "our"). By using our website or services, you agree to these Terms. If you do not agree, do not use our services.
Absolute Digital provides AI-powered automation services for local businesses, including missed call text-back, automated lead qualification, appointment booking, and related services. Specific features, deliverables, and pricing will be outlined at signup or in a separate service agreement.
You must be at least 18 years old and legally able to enter into a binding contract to use our services. By using our services, you represent that you meet these requirements and that the information you provide to us is accurate.
Our standard service is billed at $297 per month, month-to-month, with no setup fee and no long-term commitment. Payment is due in advance at the start of each billing cycle and is processed through our third-party payment processor.
By signing up, you authorize us to charge your payment method on a recurring basis until you cancel. Failed payments may result in service suspension until the balance is resolved. Prices may change with at least 30 days' notice to existing customers.
We offer a performance guarantee for new customers: if our service does not generate enough recovered business to pay for itself within the first 30 days of activation, you will not be charged for that month.
The guarantee applies only to your first paid month and is subject to the following conditions:
— The system must be fully installed, activated, and left running continuously for the entire 30-day period.
— You must provide reasonable cooperation with onboarding and not disable, block, or modify the installed workflow.
— Claims must be submitted in writing to matthew@absolutedigital.media within 7 days of the end of the first month.
If the guarantee is honored, your first month's fee will be refunded or credited. The guarantee does not extend beyond the first month.
You may cancel at any time by emailing matthew@absolutedigital.media. Cancellation takes effect at the end of the current billing cycle. We do not provide prorated refunds for partial months unused after cancellation.
You agree not to use our services to:
— Send unsolicited messages, spam, or any communications that violate applicable telecommunications, consumer protection, or anti-spam laws.
— Engage in unlawful, fraudulent, or harmful activity.
— Attempt to interfere with, disrupt, or reverse engineer our systems.
— Use our services in any way that violates the rights of others.
We reserve the right to suspend or terminate service for violations of this section.
All software, workflows, prompts, content, and materials we provide remain the property of Absolute Digital. You receive a non-exclusive, non-transferable license to use them solely for the operation of your business during the term of your active subscription. Upon cancellation, your license ends.
You are responsible for ensuring that your use of our services complies with applicable laws, including obtaining any necessary consent from individuals who may receive automated messages through your account. You are responsible for the accuracy of information you provide to us and for maintaining the confidentiality of any account credentials.
Our services are provided "as is" and "as available" without warranties of any kind, express or implied. While we work hard to keep everything running smoothly, we do not guarantee uninterrupted service, specific business outcomes, or particular levels of lead volume, conversion, or revenue beyond the performance guarantee described above.
To the maximum extent permitted by law, Absolute Digital and its owners, employees, and contractors will not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or relating to your use of our services, even if we have been advised of the possibility of such damages. Our total cumulative liability for any claim arising out of these Terms or our services will not exceed the total amount you paid us in the three months preceding the event giving rise to the claim.
You agree to indemnify, defend, and hold Absolute Digital harmless from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of our services, your violation of these Terms, or your violation of any applicable law or third-party right.
These Terms are governed by the laws of the State of North Carolina, without regard to conflict of law principles. Any disputes arising out of or relating to these Terms or our services will be resolved exclusively in the state or federal courts located in Mecklenburg County, North Carolina.
We may update these Terms from time to time. When we do, we will post the updated version on this page and revise the "Last updated" date above. Your continued use of our services after changes take effect means you accept the updated Terms.
Questions about these Terms? Contact us at:
Absolute Digital
Charlotte, NC
matthew@absolutedigital.media